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E-W2 and W2 Retrieval FAQ
E-W2 FAQ
[E-W2 Registration/Retrieval Guide - PLEASE READ]   [W2 Reprint Guide - PLEASE READ]
Q:I don't see a place to enter my SSN password for my W-2.
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Q: What is the phishing alert?
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Q: When I log into your website I do not see my w-2?
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Q: My Co-Workers have all received their W-2's, where is mine?
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Q: What is E-W2 Registration?
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Q: Does an E-W2 cost me anything?
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Q: What is my company code, and where do I get this information?
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Q: Do I have to sign up again for next year's E-W2?
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Q: If I decide that I don’t want an electronic w2 how do I change back to a paper delivery?
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Q: I signed up on the website but never received my confirmation email.
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Q: I requested to receive my W2 via electronic delivery but I have not received it.
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Q: I received the E-W2 pdf however I am unable to open it, what is the password it is asking for?
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Q: I received the email attachment but I am unable to open the file, why?
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Q: When can I anticipate receiving my W2?
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Q: Is there any special hardware or software requirements to get an electronic W2?
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Q: If I sign up for a EW-2 how long is it good for?
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Q: How long will I have access to my prior w2’s?
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Q: Where to I need to go to update my contact information?
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Q: If my Employer information changes, who do I contact?
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W2 Retrieval FAQ
[E-W2 Registration/Retrieval Guide - PLEASE READ]   [W2 Reprint Guide - PLEASE READ]
Q: How do I retrieve my E-W2 once I receive notification that it is ready?
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Q: I registered to receive an E-W2, but I am unable to retrieve it.
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Q: What User Name and Password do I use when retrieving my EW2?
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Q: What if I have forgotten my User Name or Password?
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Q: Why can't I find my W2?
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Q: What if I don't have Adobe Reader installed?
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Q: My W2 seems to be printed in some sort of foreign language? How can I fix this?
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Q: I have printed out my W2, but my payroll figures do not match my last payroll stub for the year.
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Q: I didn't register to receive an E-W2. Can I still retrieve my W2 from this website?
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Q: Why is there a charge for me to get a reprint of my w2 when I have not received the first one?
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Q: What if I don't have a credit card?
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Q: When is your Call Center available?
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